PROTSUMER · PRIVATE CONVERSATION

A useful, free conversation for your legal team.

A private 30-minute live video conversation to explore how your legal team can anticipate, prevent, manage, resolve and learn from digital consumer legal risk across the complete dispute lifecycle.

A live session, exclusively for legal teams, with the date and time agreed mutually with your team.

30 MINUTES

LIVE

PRIVATE

FREE

REQUEST THE CONVERSATION

Date and time agreed directly with your team.

THE PURPOSE

A conversation designed to help your team think more clearly about digital consumer legal risk.

The conversation starts with situations legal teams face or may face in the digital environment: prevention, internal decisions, complaints, conflicts, disputes and learning after a matter has been managed.

The purpose is not to deliver generic training, but to create a short, practical space to identify where legal knowledge needs to become applied professional capability.

FOR YOUR TEAM

A space to identify concrete needs for applied legal capability.

FOR PROTSUMER

An opportunity to understand your team’s context and determine whether there is a relevant basis for working together.

AGENDA · 30 MINUTES

A brief, structured conversation grounded in your team’s reality.

The conversation moves through five practical stages, from understanding the context to identifying possible areas for application.

Context

Briefly understand the team, its role and the digital consumer matters that are most relevant.

Risk

Explore how risk appears and where it can generate decisions, complaints, conflicts or disputes.

Capability

Identify what the team needs to do better to anticipate, prevent, manage, resolve and learn.

Application

Consider where applied legal capability could strengthen the team’s ability to act.

Next step

If a concrete need emerges, identify a possible way to work together. If not, the conversation ends there.

THE PROTSUMER MODEL

From legal knowledge to applied professional capability.

Legal capability is built to enable action before, during and after a situation of risk or conflict.

ANTICIPATE

PREVENT

MANAGE

RESOLVE

LEARN

COMPLETE DISPUTE LIFECYCLE

Legal capability across the complete dispute lifecycle.

01 · PRE-DISPUTE

Anticipate and prevent. Identify signals, risks, decisions and opportunities for intervention before conflict materializes.

02 · DISPUTE

Manage and resolve. Turn legal knowledge into appropriate decisions and actions in response to complaints, conflicts and disputes.

03 · POST-DISPUTE

Learn and strengthen prevention. Turn experience from managed disputes into useful knowledge for better future decisions and capabilities.

AFTER THE CONVERSATION

Three levels of legal team capability development.

When a concrete need exists, Protsumer can work with the team at different levels of depth.

TRAIN

Private Masterclass

Focused development of applied legal capability.

2 hours · US$2,500 · Private · Online

APPLY

Legal Risk Workshop

Application of legal capability to concrete risk situations.

4 hours · US$5,000 · Private · Online

INTEGRATE

Legal Risk Intensive

Customized integration of legal capability and risk management.

Customized · From US$10,000 · Private · Online

PROTSUMER · LEGAL TEAM CAPABILITY

30 minutes. One legal team. One useful conversation.

Explore a real challenge facing your team and discover possibilities for strengthening applied professional legal capability.